Returns & Exchanges
At Pilgrim India, we want you to love your skincare ritual; however, if you are not completely satisfied, we offer a hassle-free 7-day return and exchange policy for all our beauty products.
Initiate Request
Log into your account and visit the 'My Orders' section to select the items you wish to return within 7 days of delivery.
Quality Inspection
Ensure the product is unused, in its original packaging, and includes all seals and tags to qualify for a successful return process.
Reverse Pickup
Once your request is approved, our courier partner will schedule a pickup from your doorstep within 24-48 hours at no additional cost.
Refund Processing
After the product reaches our warehouse and passes quality checks, your refund will be credited to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing